***Town Hall is Open to the public, which includes our Utility Billing & Customer Service Department 919-496-3406, Please wear a face covering.
***Town Council Meeting is scheduled for Monday, March 15, 2021 at 7:30pm Agenda
***Resident Walkers/Runners: Town of Louisburg Police Department suggest wearing bright colors or reflective gear if you are walking or running in Town before sunrise or after sunset.
***Give Us Your Opinion on the 2030 Comprehensive Plan. Take Our Survey
The Louisburg Business office maintains all utility account information, business licenses, service applications, rate structures, and other financial interaction between the Town of Louisburg and our customers.
The office is responsible for the accurate recording of utility consumption on a monthly basis. This is achieved through the metering of electric and water consumption of all customers. Meters are read either by visual inspection or through advanced infrared radio wave technology that emits metered readings to electronic hand-held devices that are then uploaded into utility billing servers and software programs. The office is constantly creating new accounts, closing accounts, maintaining necessary changes to individual accounts, and auditing account systems to assure that no billing and metering inconsistencies exist.
The Business Office initiates all work orders related to public utilities, including tap installations, meter installations, system maintenance, area/security light installation and accounting, business privilege license issuance, and collection of all Town fees.
The Louisburg Business Office administers all Utility Accounts in Louisburg. From utility record collection, billing, and payment receipt, the Business Office can help you with your account needs. New customers may submit applications for all utility connections and establish account billing information. Specialized services such as personal security lighting on your property, energy audits for commercial accounts, tree trimming requests where the electric distribution system is threatened, and all other utility business can be conducted in this Office.