• COVID-19 INFORMATION & UPDATES

    CLICK HERE for details about COVID-19 information and updates.

    CLICK HERE for details about Franklin County Amended Proclamation of a State of Emergency issuing Curfew

    CLICK HERE for Consent to Franklin County State of Emergency issuing Curfew within the Town of Louisburg

    CLICK HERE for Franklin County Planning Projections

     

    CLICK HERE for Franklin County COVID-19 Emergency Operations Center

    To help ensure residents can remain in their homes and slow the spread of the coronavirus, the Town of Louisburg will not disconnect residential service or assess late fees for at least the next 60 days. Please keep in mind that customers will be responsible for paying for all usage and, if possible, should continue to pay on their accounts to avoid accumulating large balances.  Call Town Hall, 919-496-3406, if you have any questions or concerns.

     

  • Police Department office closed to public

    The Police Department office/lobby will be closed from March 31, 2020, through the expiration of Governor Cooper’s executive orders limiting non-essential activities due to the coronavirus outbreak.  Please call our main line at (919)496-4175 for all non-emergency needs or 911 for all emergencies.

  • Annual Drinking Water Report

    Annual drinking water report is available by Town of Louisburg.
    Drinking Water Week is May 3-9, 2020. High-Quality Water is “There When You Need It.”
    This report is a snapshot of the water quality in Louisburg.

    Search 2019 Water Report
    https://townoflouisburg.org/wp-content/uploads/2020/04/CCR-2019.pdf

    American Water Works Association

    Franklin County Press Release: Drinking Water Week

  • Friday Nights on the Tar Concert Canceled

    Friday Nights on the Tar Concert series scheduled for Friday, May 15, 2020 is canceled.
    Check our Town of Louisburg Website for updated information regarding FNOTT Concert for June.
    If you have questions about FNOTT please contact Louisburg Parks and Recreation Director, Colton Young at 919-497-1010.

  • Meet our Business Services Staff.

Business Office

The Louisburg Business office maintains all utility account information, business licenses, service applications, rate structures, and other financial interaction between the Town of Louisburg and our customers.

The office is responsible for the accurate recording of utility consumption on a monthly basis. This is achieved through the metering of electric and water consumption of all customers. Meters are read either by visual inspection or through advanced infrared radio wave technology that emits metered readings to electronic hand-held devices that are then uploaded into utility billing servers and software programs. The office is constantly creating new accounts, closing accounts, maintaining necessary changes to individual accounts, and auditing account systems to assure that no billing and metering inconsistencies exist.

The Business Office initiates all work orders related to public utilities, including tap installations, meter installations, system maintenance, area/security light installation and accounting, business privilege license issuance, and collection of all Town fees.

The Louisburg Business Office administers all Utility Accounts in Louisburg. From utility record collection, billing, and payment receipt, the Business Office can help you with your account needs. New customers may submit applications for all utility connections and establish account billing information. Specialized services such as personal security lighting on your property, energy audits for commercial accounts, tree trimming requests where the electric distribution system is threatened, and all other utility business can be conducted in this Office.

econdev

Many applications for service and other utility related forms may be found on the Utilities webpage.

Louisburg Business Office

Business Services
  • Mr. Sean Medlin,
    Finance Director
    Tel: 919-497-1015
  • Mrs. Penny Autrey,
    Customer Service Supervisor
    Tel: 919-497-1007