*** Utility concerns After hours please call 919-496-4290 | In the case of an Emergency dial 911
***Town Council Meeting is scheduled for Monday, September 20, 2021 at 7:30PM | 115 Industrial Drive Louisburg, NC 27549 | Agenda
***Resident Walkers/Runners: Town of Louisburg Police Department suggest wearing bright colors or reflective gear if you are walking or running in Town before sunrise or after sunset.
***Garbage and Trash Pick Up Schedule has been revised as of March 15, 2021: Trash will be collected at each residence once per week on Wednesday. Household garbage will be picked up on Monday and Thursday. Your garbage must be in cans with lids and will be picked up in your back yard.
As the President and NC Governor have said: we ALL need to do our part to prevent the spread of COVID-19. Town Hall is now Open to the public, which includes our Utilities & Billing Customer Service office.
FACILITIES ARE NOW OPEN! Although our Town facilities are now Open to the public at this time, we want to practice social distancing to help slow the spread of COVID-19, we are still here for you. We are still providing essential services to keep our community safe & clean. Our office hours are 8:30am- 5pm. Visitors are allowed in the building with a face covering. Payment options are listed below.
HOW CAN YOU PAY YOUR BILL DURING COVID-19?
(There is no convenience fee associated with any of our payment options.)
(If you need a receipt please write a note on the envelope to mail a receipt)
(Any additional monies paid will be added to the next bill, NO CHANGE will be mailed to customer or refunded.)
CLICK HERE to read the NC Governor’s Executive Order 169 regarding Public Health Emergency Phase 3.
CLICK HERE to read the NC Governor’s Executive Order 124 regarding Utilities, Evictions and Financial Services.
CLICK HERE to read the NC Governor’s Executive Order 138 regarding EASING RESTRICTIONS ON TRAVEL, BUSINESS OPERATIONS,
AND MASS GATHERINGS: PHASE 1 .
CLICK HERE to read the NC Governor’s Executive Order 141 regarding EASING RESTRICTIONS ON TRAVEL, BUSINESS OPERATIONS,
AND MASS GATHERINGS: PHASE 2
CLICK HERE to read the NC Governor’s Executive Order 142 regarding ASSISTING NORTH CAROLINIANS BY PLACING TEMPORARY PROHIBITIONS ON EVICTIONS AND EXTENDING THE PROHIBITION ON UTILITY SHUT-OFFS.
During this time, no new late penalties or fees will be assessed.
Customers who are experiencing a hardship due to COVID-19 or your account is currently past due, are encouraged to call our Customer Service Department at (919) 496-3406 to discuss payment arrangement options.
We strongly encourage customers to stay as up-to-date with your payments as much as possible to avoid building up a large balance that will be difficult to pay off later when the Order expires. Bills/Debts will not be forgiven or erased.
All Town provided services will continue to be billed as normal.
Please continue to practice social distancing & stay home unless it’s necessary to be out.
We will get through this together.
WE ARE STILL HERE FOR YOU AND WORKING! You must either call the Town office at 919-496-3406, or go online to conduct business at townoflouisburg.org
The Police Department office/lobby will be closed from March 31, 2020, through the expiration of Governor Cooper’s executive orders limiting non-essential activities due to the coronavirus outbreak. Please call our main line at (919)496-4175 for all non-emergency needs or 911 for all emergencies.
Currently all non-essential fire department functions have been suspended until further notice. This is to include station tours, public education events, child passenger seat installations, Alarm Louisburg smoke alarm program, and the issuance of burning permits at the station. We are still responding to all emergency calls and handling service calls on a case by case basis.
If you have any questions regarding the Fd’s response, please call the station at 919-496-4290.
Thank you for understanding and we hope to be back to normal operation soon!
CLICK HERE to read the NC Governor Roy Cooper’s Executive Order 121 regarding Stay at Home order.
CLICK HERE to read Franklin County’s Proclamation of Support for Governor Roy Cooper’s “Stay at Home Order.”
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